Need help with something on PS? You have come to the right place! Here you will find help with all aspects of your PS experience.
How do I verify my account?
PS uses SMS verification to ensure we keep spammers and scammers off the platform.
Why has my account been deleted?
PS has 0 tolerance for users who are rude, upload fake pictures, married, use sexual language in their first email, upload nude photos or break our terms of service in any way. Any user caught doing so is deleted. You may also be deleted if you accumulate a high number of blocks. Users who are deleted may not signup to the service again.
How do I create my PS profile?
To create your free PS profile, click here
How do I edit my profile?
If you are looking to update details in your PS profile, change your username or your registration information.
How do I edit my username?
To update your username, Scroll down to the "Username" field at the very bottom of the page, and enter your new username. Then, click "Update Registration" to save your change.
How do I send someone a message?
On the profile of the user you wish to send a message to, scroll to the bottom click Message User Now.
Message is missing
We delete all messages after 30 days. If a user is deleted than all of their messages are removed immediately.
How do I upload an image to my PS profile?
click Images on the menu. There, click the green Click to Upload Image button, and select your image.
How can I log in if I've forgotten my username or password?
If you forgot your login credentials, please enter your email address here
Does PS have a mobile app?
Not Yet. coming soon
You can contact PS customer support online via our help center when logged in to your PS account.
Please be aware that there are many fake customer support numbers posted online, and these are not affiliated with PS. Please know PS customer support is always available free of charge. You should never pay to have your questions answered, nor will PS ever ask for your password, full credit card or banking details, or to remotely connect to your computer for any reason.